Terms & Conditions

Last Updated: June 2026

Welcome to Sooluxe. These Terms & Conditions govern your use of our website (sooluxe.in) and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. General Information

Sooluxe is an online store offering galaxy projectors, ambient lighting products, and lifestyle accessories. Throughout these Terms, "we," "us," and "our" refer to Sooluxe.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products and Pricing

• We strive to display accurate product descriptions, images, and pricing information.

• Prices are subject to change without prior notice.

• We reserve the right to discontinue any product at any time.

• Product colors and appearance may vary slightly due to screen settings.

3. Orders and Payments

• All orders are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or product unavailability.

• Payments must be completed using the payment methods available on our website.

• All transactions are processed securely through trusted payment providers.

4. Shipping and Delivery

• We currently ship to Saudi Arabia, United Arab Emirates, Qatar, and selected international destinations.

• Estimated delivery times are typically 7–15 business days, depending on the destination.

• Delivery delays may occur due to customs processing, holidays, or unforeseen circumstances.

• Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

• Returns are accepted within 7 days of delivery for damaged, defective, or incorrect items.

• To request a return, customers must contact us at sooluxe@gmail.com with their order number and supporting photos if applicable.

• Refunds will be processed after the returned item has been inspected and approved.

• Shipping fees are non-refundable unless the return is due to our error.

Please review our Refund Policy for detailed information.

6. Intellectual Property

All content on this website, including text, logos, graphics, images, and designs, is the property of Sooluxe and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

7. User Conduct

By using our website, you agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with the website's operation or security.

• Submit false or misleading information.

• Violate any applicable laws or regulations.

8. Limitation of Liability

To the fullest extent permitted by law, Sooluxe shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.

9. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with the updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Sooluxe operates.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Sooluxe

Email: sooluxe01@gmail.com

Website: sooluxe.in

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.