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Privacy Policy

Privacy Policy

Last Updated: June 2026

At Sooluxe ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (sooluxe.in) and purchase products from our store.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

Automatically Collected Information:

  • IP Address

  • Device Information

  • Browser Type

  • Pages Visited

  • Cookies and Usage Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional emails and offers (you may unsubscribe at any time)

3. Payment Security

Your payment security is important to us.

All payments are processed through secure and trusted third-party payment gateways. Sooluxe does not store your credit card, debit card, or banking details on our servers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with:

  • Shipping and logistics partners to deliver your orders

  • Payment service providers to process transactions

  • Service providers assisting with website operations

  • Government authorities when required by applicable law

5. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic and performance

  • Enhance your shopping experience

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Protection

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

7. International Customers

Sooluxe operates from India and serves customers worldwide. By using our website and placing orders, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request information regarding how your data is processed

To exercise these rights, please contact us at sooluxe01@gmail.com.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Your continued use of our website after changes have been made constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Sooluxe

📧 Email: sooluxe01@gmail.com

🌐 Website: sooluxe.in

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.